FAQs

Click on the “APPLY HERE” button, here or on the top of the homepage and complete an application. Please be sure to include all required information and document attachments (valid picture ID, income statements, and a complete credit background report unless you would like us to run this for you for a fee to cover cost). Applications cannot be processed without these documents. There is no application fee.

An average gross household income of 3 times the monthly rent is required for applicants, and 5 times the monthly rent for guarantors(co-signers).

A minimum credit score of 600 is desirable for applicants.

A successful criminal/eviction background screening.

All prospective tenants over the age of 18 years and guarantors (co-signers) if applicable must complete an application.

Yes, we require credit/background checks on all applicants. Credit and criminal background checks are required, and applicants may be disqualified based on their history. Specifically, applicants with felony conviction’s are automatically disqualified. If you are in possession of a credit/background check, we will gladly accept a current report run through a reputable agency if conducted within 90 days of your application. Otherwise, we can facilitate this through the consumer credit reporting agency, TransUnion. Indicate your preference on the application, and you’ll receive an email from TransUnion to initiate the process. In the email, click the green “Get Started” button to verify your identity and submit payment. The background/credit check fee is $32 *plus applicable tax. This process will not impact your credit score. For questions or assistance with completing the background check, TransUnion Customer Support is available at 833-458-6338

Yes, you can receive a copy of your credit/background report if you requested and approved a credit check through Real Estate Property Management Inc. (conducted by TransUnion). To obtain a copy, send a written request by email or letter to REPM Inc. within 60 days of the reports completion. Please send your request to Real Estate Property Management Inc., 600 Cass Ave, Woonsocket, RI 02895 / Email: [email protected].

If you would like to receive a copy directly from our consumer credit reporting agency, TransUnion, you may contact them directly at: TransUnion Consumer Solutions, PO Box 2000, Chester, PA, 19022-2000 / Phone: 800-916-8800

Applicants with previous evictions do not qualify. Factors including negative payment history, bankruptcies, liens, past or current bad debt can disqualify an applicant. In addition, employment verification may also be conducted. We adhere to the Fair Credit Reporting Act (FCRA).

We comply with the Federal Fair Housing as well as state and local laws. All applications and renewals are considered equally without discrimination on the basis of any protected class.

To secure an apartment, we require a deposit equal to one month’s rent, which is due immediately upon being selected as a tenant. If you have a pet, a nonrefundable pet fee of $100 is also due at this time.

Your first month’s rent is due on the day you receive the keys to the apartment and start your lease. Going forward, monthly rent is due on the first of each month, along with any applicable pet rent.

The initial lease term is for one year. After the first year, the lease transitions to a month-to-month agreement, allowing for more flexibility.

Rent is due on the first of the month. For your convenience, the easiest way to make all rent and applicable utility payments is via the RESIDENT PORTAL located at the top of our homepage. Automatic bank account transfers are the most effortless way to ensure your rent is paid on time with no additional fee. REPM also accepts personal check and money order or for a fee, VISA, Mastercard, American Express, and Discover Card.

To protect your belongings, renters insurance is strongly encouraged. However, liability insurance is REQUIRED for all dog owners.

If you encounter a maintenance issue in your apartment, you have two ways to report it:

1. RESIDENT PORTAL: The most efficient way to report maintenance issues is through our Resident Portal. Visit www.repm.com and click on the Resident Portal link at the top of the homepage. From there, you can complete a maintenance request, track its progress, and even upload pictures of the issue. This can be done conveniently from your phone or PC. *See how to get started on the Resident Portal below!

2. CONTACTING THE OFFICE: If you prefer to speak with a member of our staff, you can call our office at 401-769-1670 between 8:30AM and 5:00PM, Monday through Friday.

In Case of Emergency: If you are experiencing an emergency maintenance issue (i.e., flooding, loss of heat or power, etc..), call the office immediately at any time of day at 401-769-1670. After office hours, you will be directed to an emergency callback number for immediate assistance.

The Resident Portal, accessible via the top of our homepage, offers tools designed to enhance the living experience for our residents. Upon application approval, residents receive a welcome email with instructions on how to access the portal. The same username and password used for the online application process grant access to the portal. Features include the ability to pay rent, review payment history, submit and monitor the status of maintenance requests, access important documents and stay informed with the latest announcements.

Click the button below to watch a video tutorial on navigating the Resident Portal and taking full advantage of its features and benefits.

All residents 18 years or older must complete an application and must be approved by our leasing team to be added to your lease.

If a roommate moves out, the remaining leaseholder will need to qualify to remain in the apartment alone, or add a qualified roommate.

Subleasing or short-term rental of our apartments is prohibited. This policy extends to arrangements made via third-party platforms, including but not limited to VRBO.com, Airbnb.com, and similar websites.

YES! Pets are family too! We welcome pets and allow a maximum of up to two pets per apartment. Please review restrictions below.

While Real Estate Property Management Inc. welcomes most dog breeds, certain breeds are restricted in our apartments for safety and insurance purposes. Restricted breeds include but are not limited to: Akita, American Staffordshire Terrier, Bull Terrier, Chow Chow, Doberman Pinscher, German Shepard, Husky (All varieties) Pit Bull Terrier, Presa Canario, Rottweiler, Wolf Hybrid, Mastiff, Malamute, Cane Corso, Great Dane. This restriction also applies to any dogs that may be mixed with or resemble these breeds. We do not have weight restrictions on dogs.

In addition to certain dog breeds, we are unable to accommodated exotic pets such as snakes, rabbits, pigs, ferrets, monkeys, or any venomous or poisonous animals. Real Estate Property Management Inc. reserves the right, at our sole discretion, to make the final decision regarding the acceptance of any pet.

A one time $100 non-refundable pet fee, plus $25 monthly pet rent per pet with a limit of 2 pets per apartment. This applies to both dogs and cats.

YES, Liability Insurance is Mandatory for all Dog Owners.

Yes! You are required to comply with state laws and regulations including local ordinances regarding your pet including but not limited to licensing, rabies and other vaccinations, barking, and leash laws.

Residents are required to pick up after their pets. Residents that do not comply, are considered to be in violation of their lease agreement and may be subject to any applicable charges such as damage to property or cleaning up after pets.

For the health and safety of all our residents, absolutely NO smoking of any kind is permitted in any of our buildings.

COX Communication / www.cox.com / 877-206-4210

Rhode Island Energy / www.rienergy.com / Electric: 855-743-1101 / Gas: 800-870-1644

Esten & Richard, A Division of WORLD / www.estenandrichard.com / 401-766-4200

Lemonade Renters Insurance / www.lemonade.com/renters

To avoid additional rent and/or fees, you are required to provide a minimum of a 30 (thirty) day written notice to the management office with your intended move-out date.

To ensure you receive your Security Deposit in full, follow these guidelines when preparing your apartment for move-out:

• CLEAN THE APARTMENT: Perform a thorough cleaning, including floors, carpets, appliances , and bathrooms.
• REMOVE ALL PERSONAL BELONGINGS: Clear out every room, including storage areas, closets and cabinets.
• DISPOSE OF TRASH AND ALL UNWANTED ITEMS: No items, including furniture should be left at dumpsters or curbside. Any furniture or items left for Real Estate Property Management Inc. to dispose of will incur additional removal charges.
• RETURN ALL KEYS AND ACCESS ITEMS: Ensure all apartment keys, cards, fobs and mailbox keys are returned to the management office. Failure to return keys will result in additional charges.
• REPAIR DAMAGES: Address any damage beyond normal wear and tear. This includes patching holes and replacing damaged fixtures. It’s essential to report maintenance issues promptly during your tenancy, as this helps prevent small problems from escalating into costly repairs.
• CANCEL OR TRANSFER UTILITIES: Arrange for your utilities to be canceled or transferred to your new address.
• UPDATE YOUR ADDRESS: Submit a change of address form to the REPM management office & post office, notify relevant contacts and arrange for your mail to be forwarded.

No, unless a tenant has been given express written permission from the management office, a security deposit cannot be used for the last month’s rent. The security deposit will be returned to the tenant after a thorough inspection of the apartment upon move-out, minus any charges for cleaning, disposal of items left behind, repairs, etc.

To help ensure you receive your security deposit in full, please review our guidelines above on how to prepare your apartment for move-out. For a Move-Out Checklist, please contact our office.